Welcome to Venus Activator.
We offer FREE Shipping on all pre-paid orders of Rs 999/- and above. There will be no additional delivery fee charged during the time of checkout. The order may take min 5-6 days to reach to you. And don’t worry, you will be able to track your parcel with the help of the tracking details we shall provide right after your order is dispatched!
For now, we don’t have a COD service available. Keep checking this page for any updates!
Orders that are placed can be cancelled on the same day by reaching out to our customer care within 24 hours of the time of order placed. The full amount will be refunded back into your account, which may take 8-10 business days to reflect.
The order can only be exchanged if the new invoice has a total amount equal to, or greater than the previous order placed. If your new order constitutes of a lesser amount, the balance amount will be credited and converted into coupon for any future purchase.
On the purchase of a single product, we only provide refunds or replacements if the products are damaged during shipping, or any other case (final decision to be taken by us), provided that you reach out to our customer care team within 2 days of delivery of the concerned order. The product itself should be properly sealed and unused as dispatched from our end, since we do not offer refund on used products.
While we are wholeheartedly committed to give all our attention and time to our customers and solving any potential queries, there are chances we might not be able to completely be of assistance due to unforeseen circumstances. To avoid any confusions, please call or WhatsApp our customer care number +91 93 15 55 49 49 and we will provide you with best possible options to your queries.