When you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card and debit card numbers), email address, and phone number. We refer to this information as “Order Information.”
We use the Order Information that we collect generally to fulfill any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you as well as screen our orders for potential risk or fraud
All online payments on Venus Activator are conducted on a secure payment gateway. We do not store or have any visibility of our customers’ net banking information or credit/debit card details, as all payments are handled by a secure 3rd party gateway with world-class security.
We, at Venusactivator.com, are working hard and tirelessly to provide you with the highest level of customer satisfaction. As our product range completely falls under wellness, we cannot issue refunds for any of the products bought from the website. However, only in unusual circumstances, if you are not satisfied with our products you will be entitled to either get a replacement of the products or opt issue store credits. Store credits are valid for 1 year from the date of issuance. You can buy any product using the store credits. Please note in both the cases you need to self-ship the products.
Once we receive the product, we will perform quality checks and issue replacement/store credit as per your requirement. Please note that we cannot offer exchanges or refunds on any sale, opened or used products. The Venus Activator is not responsible for damage after delivery of product. Please allow one to three weeks from the day you return your package for your request to be processed. You will be contacted once your return is complete. All claims for damages or missing items must be reported to customer service within 24 hours of delivery. Post 24 hours we will not be entitled to process with your request. You can mail us your concerns at firstname.lastname@example.org.
Orders once placed through Venus Activator can be cancelled within 24 hours of placing the order. Post completion of 24 hours, orders will not be cancelled and no refunds will be made.
We apologize for the inconvenience this may cause. You can Wishlist your favorite product, once they are in stock, you will receive an automated mail from our end and you can place your order in one click.
Venus Activator offers various payment options for your convenience:
For credit card, debit card and net-Banking transactions, Venus Activator has trusted payment gateways that use encryption technology to ensure protection of your card information. It is 100% Safe and Secure to pay through your card or net banking account.